#14 · Maya Chen
How do I cancel my Pro subscription?
Awaiting approvalBilling and subscriptions
Maya wants to cancel Pro and asks whether she keeps her decks.
- Searched the docs for “cancel Pro subscription”
- Read “Downgrading your plan”
- Read “What happens to private decks”
- Drafted a reply for approval
Proposed reply
- To
- Maya Chen <maya.chen@example.com>
Hi Maya,
You can cancel Pro from your billing details page, and nothing changes until the end of your billing period.
Your decks aren't deleted. Private decks stay private, but you won't be able to present or edit them until you upgrade again.
Best, Slides Support
Maya Chen maya.chen@example.com4m ago
Hi again,
I'm wrapping up my freelance work for the year and want to cancel my Pro subscription. How do I do that, and will I lose access to my decks right away?
Maya